File Conversion in Process, Converter Failed To Save File

On some machines, when a user opens an Excel file from SharePoint and checks out for edit and -does not- use the local drafts folder, you see a dialog with “File Conversion In Progress”, then “ConverterFailed To Save File” message, but the file is checked out to the user and will not open in the Excel. It never opens the application and I’m returned to the document library. If I already have the application it doesn’t generate the error.

The fix is to do the following:

– Open Word
– Click the Office button (Top-left in the window)
– Click Word Options
– Click Resources
– Click the Diagnose button
– Click through the wizard until it’s finished
– Close all browser windows

That’s fixed all of our issues.


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